Bonus Clip - CaptiveWiFi Platform Update: Live Guest Dashboard, Gamification and What's Coming Next

Big things just dropped at CaptiveWiFi.

In this episode Adam Forman walks through the most significant platform update in CaptiveWiFi's history. No guests, no interviews — just a straight-talking rundown of everything that has just shipped and what is coming next.

Covered in this episode: the Live Guest Dashboard, built after a conversation with Ben Heppell from Aqua Restaurant Group, now pulling in real-time spend data, loyalty points, CRM tags and a VIP triage from SevenRooms, ResDiary, Airship, Me&U and Klaviyo. A major feedback upgrade with new templates, emoji ratings, WhatsApp and SMS delivery, and SevenRooms feedback reporting. Competitor analysis against up to five locations. Fully branded scheduled email reports. Two brand new WiFi portal designs. And gamification — scratch cards, spin to win and shake to reveal, with live voucher integrations from Airship and Square.

If you work in hospitality and you want to know what connected guest data actually looks like in practice right now, this is the episode to start with.

#CaptiveWiFi #HospitalityTech #GuestExperience #Gamification #GuestData #ProductUpdate #CaptiveConversations