Is there a free plan?
Yes. The Starter plan is free forever for a single venue, with no credit card required. It includes a basic branded splash page, unlimited WiFi visits and basic analytics.
How much does CaptiveWiFi cost?
The Growth plan starts at £33 ($42) per venue per month billed annually (£40/$50 billed monthly), and unlocks integrations, the Connected Page, feedback, the API and advanced reporting. Enterprise is custom-priced for multi-venue groups with a fully managed service.
Is pricing per venue or per access point?
CaptiveWiFi is priced per venue, not per access point. Larger venues with many access points pay the same flat per-venue rate — unlike some guest WiFi platforms that charge per access point, which gets expensive as a venue grows.
Are there long-term contracts?
No. Plans are billed annually or monthly with no long-term contract, and you can start free and upgrade when you are ready.
Do I own my guest data?
Yes. Your venue is the data controller for your guest data and it is exportable at any time. CaptiveWiFi never sells your data or uses it for its own marketing; it is shared only with the integrations you choose to connect (under your control) and our infrastructure providers, under a GDPR-compliant Data Processing Agreement.
Do multi-venue groups get a discount?
Yes. Multi-venue pricing is available on the Enterprise plan, which also adds group-level dashboards, custom development and a fully managed service.