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Matt Grimshaw - Scaling People, Not Paperwork, How AI Agents Are Transforming Hospitality Ops
In this episode, we explore how AI agents are reshaping people operations in hospitality. Matt Grimshaw from Youda joins us to discuss:
Automating time-consuming HR tasks with AI
Using data to predict and prevent staff turnover
Why legacy systems are holding operators back
How to personalise onboarding at scale
Creating better experiences for managers and frontline teams
This is a must-listen for hospitality leaders, HR teams, and anyone trying to scale their business without losing their people.
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