Reiss Ribeiro-Nelson & Louise Jooste - From Chaos to Clarity: Fixing Group Dining with Tech

Welcome back to Captive Conversations. In this episode, I’m joined by Reiss and Louise from Set Menu—a platform that’s quietly becoming a must-have in the hospitality tech stack.

💥 We talk:

• How menus get out of sync across delivery & booking platforms

• Why most operators still rely on spreadsheets and manual fixes

• Building Set Menu with real operators, not just devs

• The future of brand control, from third-party listings to guest experience

💡 One standout quote:

“Our biggest competitor isn’t another tech tool—it’s the spreadsheet.”

📱 Learn more about Set Menu: https://setmenu.com/

#CaptiveConversations #SetMenu #HospitalityTech #RestaurantOps #MenuManagement #DigitalMenus #HospitalityInnovation