Comparison

CaptiveWiFi vs CaptiFi

CaptiFi is a guest WiFi marketing platform for any brick-and-mortar venue, built around automated email campaigns and an AI analytics assistant. CaptiveWiFi is built exclusively for hospitality, with native loyalty enrolment at login, live CRM lookup and a real-time front-of-house dashboard.

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CaptiveWiFi vs CaptiFi
Feature comparison

How the platforms compare.

An honest comparison of the features that matter most to hospitality operators.

FeatureCaptiveWiFiCaptiFi
Branded captive portalYesYes
First-party email captureYes, verifiedYes
Built-in email verificationYesNot advertised
Live CRM lookup at loginYes, in real timeNot advertised
Loyalty enrolment at WiFi loginYes, in 15 secondsNot advertised
Gamification (games / prize draws)YesNot advertised
Reservation / booking syncSevenRooms, OpenTable, ResDiary, CollinsNot advertised
Reviews & feedbackWiFi + Google + reservationAutomated review requests
Weekly competitor intelligenceYes (Pulse Score)No
AI assistant integration (MCP)Yes (Claude AI, ChatGPT)Not advertised
Shareable live guest dashboardYes, via a shareable linkReal-time analytics dashboard
Multi-site / group loginYes, across all locationsMulti-venue management
Built for hospitalityExclusivelyAny brick-and-mortar venue
GDPR-first consent per channelYesGDPR-compliant lists
Typical setupUnder 1 hourSelf-serve, free hardware

Based on publicly available information from CaptiFi's website and our own assessment, July 2026. Features may change, so we recommend verifying current capabilities directly with CaptiFi before making a decision.

Key differences

Where CaptiveWiFi goes further.

Loyalty in 15 seconds
Guest connects to WiFi and is enrolled in your loyalty programme simultaneously. No second step. No app needed. Direct integrations with Leat, Como, Paytronix, Pepper and Square.
Live Guest Dashboard
See who is in the room the moment they connect. Walk-ins, VIPs and loyalty members visible to front of house in real time. Shareable link - no login needed for your team.
CRM live lookup at login
Existing guests in your CRM are recognised at WiFi login and skipped straight through - no re-entering name or details. Works with Airship, Klaviyo, SevenRooms and more.
CaptiveWiFi vs CaptiFi

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FAQ

CaptiveWiFi vs CaptiFi: common questions.

What is CaptiveWiFi, and how does it compare to CaptiFi?
CaptiveWiFi is a guest WiFi and captive portal platform built exclusively for hospitality. A WiFi login becomes a verified, GDPR-compliant guest profile that enrols the guest in loyalty in about 15 seconds, syncs live to your CRM across 50+ integrations, and appears on a real-time front-of-house dashboard. CaptiFi is a guest WiFi marketing platform aimed at any brick-and-mortar venue, built around branded splash pages, automated email campaigns (welcome messages, review requests) and an AI analytics assistant. The practical difference is focus: CaptiveWiFi is purpose-built for hospitality loyalty, live guest recognition and CRM sync, while CaptiFi is a broader marketing-automation tool not specific to restaurants, bars or hotels.
Is CaptiveWiFi or CaptiFi better for restaurants, bars and hotels?
CaptiveWiFi is built exclusively for hospitality, with native loyalty enrolment at WiFi login, live CRM lookup and reservation-platform sync (SevenRooms, OpenTable, ResDiary). CaptiFi is a general-purpose guest WiFi marketing tool suited to any brick-and-mortar business, not hospitality-specific.
Does CaptiFi have a free trial?
CaptiFi advertises a 30-day free trial with no card required and free hardware shipped. CaptiveWiFi has a Starter plan that is free forever for a single venue, with no trial time limit.
Who owns the guest data, CaptiveWiFi or CaptiFi?
With CaptiveWiFi your venue is the data controller and owns the guest data; it is never sold or used for CaptiveWiFi's own marketing, and is shared only with the integrations you choose to connect and our infrastructure providers, under GDPR data-processing agreements, or where disclosure is required by law. Confirm CaptiFi's data-ownership terms directly with CaptiFi.