Food Halls

One platform. Every trader. Every guest.

CaptiveWiFi captures guest data across your entire food hall - one WiFi login, shared intelligence, shared marketing power for every trader and operator on the estate.

One platform across all traders
GDPR compliant from day one
Shared and individual dashboards
No hardware changes needed
1,847 venues worldwide
Sound familiar?

The problems food halls tell us about every week.

The problem
Guests visit the food hall but no one captures who they are.
Thousands of covers every week. No database, no marketing channel, no way to drive them back or measure loyalty.
The problem
Every trader is running their marketing separately.
Fragmented efforts, duplicated costs and guests receiving inconsistent messaging from across the hall. No shared intelligence.
The problem
You have no visibility of dwell time, return visits or footfall patterns.
You know how many covers were served. You do not know who came back, how long they stayed or which traders they visited.
How it works

One WiFi login. Shared intelligence across the whole hall.

When a guest connects to the food hall WiFi, CaptiveWiFi captures their identity once and makes it available to every operator and trader on the estate - with full GDPR compliance and named consent per channel.

Estate-level dashboard for management. Individual dashboards per trader. One platform, shared marketing power.

See it in action
1
Guest connects onceBranded portal, 15-second login. Identity captured for the whole estate in one step.
2
Profile shared across tradersEach operator gets access to visit data and consent for their own marketing - estate CRM built simultaneously.
3
Footfall and dwell trackedVisit frequency, dwell time and return patterns visible in real time across the estate.
4
Loyalty enrolled at connectionFood hall loyalty programme or individual trader schemes - all enrolled at WiFi login.
5
Shared campaigns sentEstate-wide offers and individual trader promotions triggered automatically from visit data.
15s
From WiFi connection to guest profile
1 login
Single guest identity across every trader on the estate
+90%
Average marketing opt-in rate
50+
CRM, loyalty and hardware integrations
Built for food halls

Everything the estate and every trader needs.

Estate-wide guest identity
One login captures identity for the whole hall. Shared database, individual trader access.
Live Guest Dashboard
Real-time footfall, returning guests and loyalty members visible across the entire estate.
Footfall and dwell analytics
Visit frequency, dwell time and return patterns tracked per trader and for the estate as a whole.
Loyalty in 15 seconds
Estate loyalty programme or individual trader schemes. Wallet card delivered at connection.
Gamification
Spin to win and scratch cards at WiFi login. Rewards issued across any trader in the hall.
GDPR-first consent
Named consent per channel and per trader. Always compliant. Always audit-ready.
Integrations

Works with your existing stack.

Airship
Klaviyo
Mailchimp
Leat
Como
Square
UniFi
Meraki
Ruckus
Food Halls

Your guests visit every week. Do you know who they are?

CaptiveWiFi captures the identity once and shares the intelligence across every trader on your estate.

Also built for

Popular integrations