Comparison

CaptiveWiFi vs MyPlace

MyPlace is a guest WiFi and review-generation platform for hospitality, built around UniFi, Meraki, Cambium and Ruckus networks. CaptiveWiFi adds native loyalty enrolment at login, live CRM lookup and a real-time front-of-house dashboard.

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CaptiveWiFi vs MyPlace
Feature comparison

How the platforms compare.

An honest comparison of the features that matter most to hospitality operators.

FeatureCaptiveWiFiMyPlace
Branded captive portalYesYes
First-party email captureYes, verifiedYes, verified
Built-in email verificationYesYes
Live CRM lookup at loginYes, in real timeVia integrations
Loyalty enrolment at WiFi loginYes, in 15 secondsNot advertised
Gamification (games / prize draws)YesNot advertised
Reservation / booking syncSevenRooms, OpenTable, ResDiary, CollinsNot advertised
Reviews & feedbackWiFi + Google + reservationGoogle, TripAdvisor, private feedback
Weekly competitor intelligenceYes (Pulse Score)No
AI assistant integration (MCP)Yes (Claude AI, ChatGPT)Not advertised
Shareable live guest dashboardYes, via a shareable linkAnalytics dashboard
Multi-site / group loginYes, across all locationsNot advertised
Built for hospitalityExclusivelyYes
GDPR-first consent per channelYesGDPR + CCPA compliant
Typical setupUnder 1 hourSelf-serve

Based on publicly available information from MyPlace's website and our own assessment, July 2026. Features may change, so we recommend verifying current capabilities directly with MyPlace before making a decision.

Key differences

Where CaptiveWiFi goes further.

Loyalty in 15 seconds
Guest connects to WiFi and is enrolled in your loyalty programme simultaneously. No second step. No app needed. Direct integrations with Leat, Como, Paytronix, Pepper and Square.
Live Guest Dashboard
See who is in the room the moment they connect. Walk-ins, VIPs and loyalty members visible to front of house in real time. Shareable link - no login needed for your team.
CRM live lookup at login
Existing guests in your CRM are recognised at WiFi login and skipped straight through - no re-entering name or details. Works with Airship, Klaviyo, SevenRooms and more.
CaptiveWiFi vs MyPlace

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FAQ

CaptiveWiFi vs MyPlace: common questions.

What is CaptiveWiFi, and how does it compare to MyPlace?
CaptiveWiFi is a guest WiFi and captive portal platform built exclusively for hospitality. A WiFi login becomes a verified, GDPR-compliant guest profile that enrols the guest in loyalty in about 15 seconds, syncs live to your CRM across 50+ integrations, and appears on a real-time front-of-house dashboard. MyPlace is also hospitality-focused, built around UniFi, Meraki, Cambium and Ruckus networks, with strong review-generation across Google, TripAdvisor and private feedback. The practical difference is focus: CaptiveWiFi adds native loyalty enrolment at login, live CRM lookup and weekly competitor intelligence, while MyPlace's strength is verified email capture and review generation.
Is CaptiveWiFi or MyPlace better for getting more reviews?
MyPlace is built with review generation as a core focus, covering Google, TripAdvisor and private feedback channels. CaptiveWiFi also routes guests to reviews via its feedback module, but its emphasis is loyalty enrolment, live guest recognition and CRM sync. If reviews are your single biggest priority, weigh MyPlace; if loyalty and CRM integration matter more, CaptiveWiFi.
Does MyPlace work with UniFi?
Yes. MyPlace is built around UniFi (as well as Meraki, Cambium and Ruckus) networks. CaptiveWiFi also has a dedicated UniFi integration using the current UniFi Network API, covering UDM, UDM Pro, UDM-SE, Dream Router and all Access Point models.
Who owns the guest data, CaptiveWiFi or MyPlace?
With CaptiveWiFi your venue is the data controller and owns the guest data; it is never sold or used for CaptiveWiFi's own marketing, and is shared only with the integrations you choose to connect and our infrastructure providers, under GDPR data-processing agreements, or where disclosure is required by law. Confirm MyPlace's data-ownership terms directly with MyPlace.
Is there a free plan?
CaptiveWiFi has a Starter plan that is free forever for a single venue. MyPlace offers a free trial with no card required, with paid plans starting from around $49/month.