Shopify
Works through Klaviyo

Your Shopify shoppers.
Now seen in store.

CaptiveWiFi links Shopify activity to store visits through Klaviyo. Shopify's own Klaviyo integration syncs what shoppers do online. When they log into your store WiFi, CaptiveWiFi's Klaviyo integration adds the visit to the same profile, matched by email. There is no direct Shopify connection.

See it in action CaptiveWiFi for retail
One Klaviyo profile
Product views and cartsfrom Shopify's Klaviyo sync
Store visitfrom CaptiveWiFi at WiFi login
Matched byemail
Purchase neededno
How it works

Shopify to Klaviyo.
Store WiFi to Klaviyo.

1
A shopper browses your Shopify store
They view products or leave a cart. Shopify's own Klaviyo integration syncs that activity to their Klaviyo profile.
2
They visit your store and log into the WiFi
Your branded WiFi login page asks for their email and marketing consent.
3
CaptiveWiFi adds the visit in Klaviyo
CaptiveWiFi's Klaviyo integration adds the store visit to the profile with the matching email. No purchase is needed.
Requirements

What you need

A Shopify store
Where your shoppers browse and leave carts online.
Klaviyo connected to Shopify
Shopify's own Klaviyo integration, which syncs online activity to Klaviyo profiles.
CaptiveWiFi with Klaviyo
CaptiveWiFi on your store WiFi, with the Klaviyo integration turned on.
Used by

Retailers using CaptiveWiFi

Shackleton Batch LDN
FAQ

Common questions

Does CaptiveWiFi connect directly to Shopify?
No. There is no direct Shopify connection. It works through Klaviyo: Shopify's own Klaviyo integration syncs online activity, and CaptiveWiFi's Klaviyo integration adds the store visit to the same profile.
How is a store visit matched to a shopper?
By email. When the email a shopper uses at WiFi login matches a Klaviyo profile, the store visit is added to that profile. If they use a different email, or are not in Klaviyo yet, the visit is not linked to their online activity.
Does the shopper need to buy something?
No. The visit is recorded when the shopper logs into your guest WiFi, whether or not they buy anything.
Is this GDPR compliant?
Yes. CaptiveWiFi only syncs contacts to Klaviyo where the guest has explicitly opted in at the WiFi portal. Every record includes a consent timestamp, the exact consent wording, and IP address. Unsubscribe sync is bidirectional. A full DPIA is available on request.

More on guest WiFi for retail and the Klaviyo integration.

Get started

See your Shopify shoppers
walk into your store.

Works through Klaviyo. Store visits added to the same profile, matched by email.

See it in action