All Episodes · Page 8 of 11

Chris Fletcher from Tech on Toast unveils the exhilarating rollercoaster of emotions that come with hosting major hospitality events, comparing the tension to launching a new restaurant. Despite the nerves, the event was a triumph, thanks to the unwavering support from a network of partners and operators. Chris discusses the exciting road ahead for his company, highlighting the growth of his te...

In this episode, we’re diving into the future of hospitality hiring with Sam Brown & Nick Holroyd-Doveton from Candid Hospitality—the game-changing platform shaking up recruitment. Forget the old-school hiring process—Candid is breaking barriers with blind hiring, anonymous candidate profiles, and AI-driven matchmaking. Their ethos? It’s all about the Three C’s—Culture, Competencies, and Compen...

This episode explores how Krowd, a hospitality technology company, is reshaping digital engagement in the industry. Matt Ford and Jonny Fox share their journey into hospitality, from their early hands-on experiences in restaurants and bars to leading digital transformation in the industry. Their careers have taken them from the front lines of service to pioneering tech-driven solutions, provi...

🎙️ Welcome to Clips – Your Weekly Hospitality & Tech Insights! 🎙️In this episode, we kick things off with an insightful chat with James Mobbs (Mr. CRM & Data) on how to set your restaurant or hospitality business up for success in Q1. From revenue-boosting strategies to must-have tools, James shares expert advice to keep you ahead of the game.Next up, we sit down with the legendary Kieron Baile...

Join us for a chat with Rich from Tenzo, where unexpected adventures meet the rhythm of hospitality. Rich shares his spontaneous trip to a Hilltop Hoods concert in London and the timeless wisdom from his music teacher to "slow down," offering fresh perspectives on personal and professional challenges. From the vibrant music scene in Méribel to London’s bustling hospitality life, Rich’s journey ...

Unleash the Future of Hospitality Featuring Jon Horsfield from Centegra We kick things off by diving into the core of our conversation focused on the hospitality industry. Jonn recounts a memorable experience at the Ivy in Manchester, setting the tone for our exploration of exceptional service and cutting-edge hospitality technology, with a special nod to Sam Brown and his company, Candid, for ...

Podcast Episode - Robbie Francis Podcast Episode: Revolutionising Customer Experience with Robbie Francis Join us for an enlightening conversation with Robbie, the visionary founder of ePosability, as we explore the dynamic shifts in customer interactions within the digital landscape. Robbie shares his unique insights on how restaurateurs can harnes...

Carey Benn - Data-Driven Dining: Unlocking the Secrets of Customer Engagement Join us as we welcome Carey, the founder of Guestwise, who shares a treasure trove of insights at the crossroads of hospitality and technology. Carey dives into the strategic role of technology in reducing restaurant failure rates, making this episode a flavourful blend of tradition and innovation. We explore C...

Ben O'Brien, the innovative mind behind We Are Food, joins us to uncover the dynamic relationship between hospitality, sustainability, and the future impact of AI on businesses. Journey with us through Ben’s fascinating career from the bustling café scenes to an unexpected foray into the music industry. His living experience near London’s Borough Market ignited a passion for connecting small p...

Ready to uncover the secrets of the hospitality tech world? Join us as we chat with Darren from Yumpingo, fresh from the Australia Tech Show, as he shares insights into how technology is reshaping guest experiences in the hospitality industry. Darren reveals his journey from enterprise sales to his pivotal role as Commercial Director at Yumpingo. Our conversation takes a deep dive into the evo...

Jo Lynch from KAM captivates us with her wealth of knowledge in the hospitality sector, shedding light on the pivotal role of loyalty and frequency in driving customer engagement. With her background as both an operator and marketeer, Joe offers a unique perspective, comparing emerging hospitality technologies to renowned loyalty programs like Tesco Clubcard and Nectar. Her stories, including ...

Meet Dan Brookman from Airship, who shares his insights into the transformative power of community-driven projects and innovative technology in hospitality. We'll take you on a remarkable journey from a derelict swimming pool to a vibrant Sheffield venue that became a cornerstone for music, community, and creativity. Discover how turning chaos into opportunity is not just a mantra but a thrivin...