Captive Conversations

LIVE Episode 50 - Hospitality Unfiltered: Where Ops, Marketing & Loyalty Collide

May 9, 2025 53:07

🎧 Episode 50 – Hospitality Unfiltered: Where Ops, Marketing & Loyalty CollideIn this special live episode of Captive Conversations, we bring together leading voices from hospitality operations, marketing, CRM, and tech to unpack one big question:Why does it still feel like ops and marketing are speaking different languagesβ€”and how do we fix it?From loyalty programs to data overload, AI tools to...

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